Privacy Policy
Last Updated: April 7, 2026
01 / Introduction
Sentiras ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our intelligence and monitoring platform and website (collectively, the "Service").
02 / Information We Collect
We may collect the following types of information:
- Account Information: Name, email address, and payment details when you create an account or purchase a subscription.
- Device Data: Information from monitored devices, including location data, call logs, SMS messages, app usage, and browsing history, as authorized by the device owner.
- Usage Data: Information about how you interact with our Service, including IP address, browser type, pages visited, and timestamps.
- Cookies & Tracking: We use cookies and similar technologies to enhance your experience. See our Cookie Policy for details.
03 / How We Use Your Information
- To provide, maintain, and improve the Service
- To process transactions and send related information
- To send administrative communications (e.g., security alerts, support messages)
- To respond to your comments, questions, and support requests
- To detect, prevent, and address technical issues and fraud
- To comply with legal obligations
04 / Data Sharing & Disclosure
We do not sell your personal information. We may share data with trusted third-party service providers who assist us in operating the Service (e.g., payment processors, hosting providers). We may also disclose information when required by law or to protect our rights and safety.
05 / Data Security
We implement industry-standard security measures including encryption (AES-256 at rest, TLS 1.3 in transit), access controls, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
06 / Data Retention
We retain your personal data only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, it is securely deleted or anonymized.
07 / Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict the processing of your data
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us at support@sentiras.co.
08 / Legal Basis for Processing (GDPR)
Under the EU General Data Protection Regulation, we process your personal data on the following legal bases:
- Contractual necessity: Processing required to provide you with the Service you have purchased.
- Legitimate interest: Processing necessary for our legitimate business interests, such as improving the Service and preventing fraud, where those interests are not overridden by your rights.
- Consent: Where you have given explicit consent, such as for marketing communications. You may withdraw consent at any time.
- Legal obligation: Processing required to comply with applicable laws and regulations.
09 / Children's Privacy
When used in a household profile, Sentiras is operated by parents and legal guardians to monitor minors under their authority. We process data on behalf of the parent or guardian — we do not knowingly collect data from children directly. All monitoring must be performed with proper legal authorization.
10 / International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data in accordance with applicable laws including the GDPR.
11 / Data Protection Officer
For any questions regarding data protection or to exercise your rights under the GDPR, you may contact us at support@sentiras.co.
12 / Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance.
13 / Contact Us
If you have questions about this Privacy Policy, contact us at support@sentiras.co.